Overview
Zabbu.co is a marketing website for Zabbu — a suite of enterprise operations products covering visitor management, queue management, document management, and conference accreditation. The site is operated by Serve Digital, a company of Gold Leaf Holdings (GLH), based at 4th Floor Acacia Place, Kampala, Uganda.
This policy describes what personal information we collect when you use this website, why we collect it, and how long we keep it.
Who This Policy Applies To
This policy applies to anyone who visits zabbu.co, including prospective customers, partners, and members of the public.
Information We Collect
1. Demo request form
- Full name
- Work email address
- Organisation or company name
- Your message or notes about your use case
- The Zabbu product you are enquiring about
When you submit the demo request form, your browser opens your default email client with the form details pre-filled in a new email addressed to info@servedigital.io. Zabbu does not operate a form server. Your information is transmitted only when you choose to send that email. We do not receive or store your submission unless you send the email.
2. Information collected automatically
- Your IP address and general location, which may be logged by our hosting infrastructure for security and abuse-prevention purposes
- Standard server access logs including request timestamps, referrer URLs, and browser type
This website loads web fonts from Google Fonts (fonts.googleapis.com). When your browser fetches these fonts, Google may collect your IP address and other standard HTTP request information in accordance with Google's own privacy policy.
Cookies and Tracking
We do not use advertising cookies, third-party analytics trackers, or behavioural profiling tools on this website. The site does not set any persistent first-party cookies.
If we introduce analytics or other tracking in the future, we will update this policy and, where required by law, seek your consent before placing cookies.
How We Use Information
- Respond to demo requests submitted by email
- Schedule and deliver personalised product walkthroughs
- Maintain and improve the security and reliability of the website
- Comply with applicable law and protect against misuse
Legal Bases for Processing
- Your consent, where you voluntarily contact us through the demo request form
- Our legitimate interests in operating a secure and functional website
- Compliance with legal obligations under the Uganda Data Protection and Privacy Act 2019 and other applicable law
Sharing of Information
We do not sell personal information. Information you submit through the demo request form is received by Serve Digital staff at info@servedigital.io and is not shared with third parties for marketing purposes.
- Hosting and infrastructure providers, to the extent necessary for operating the website
- Legal or regulatory authorities when required by law or valid legal process
Third-Party Services
Google Fonts: This website loads fonts from fonts.googleapis.com. Google may process your IP address and browser information when serving these fonts. Please refer to Google's Privacy Policy for details.
Hosting: The website is hosted on infrastructure managed by Serve Digital. Server access logs may be retained for security and diagnostic purposes.
Data Retention
Server access logs are retained for a limited period for security and diagnostic purposes, typically no longer than 90 days.
If you contact us by email, we retain that correspondence for as long as necessary to manage your enquiry and for a reasonable period thereafter in case of follow-up, subject to applicable legal requirements.
Your Rights
Under the Uganda Data Protection and Privacy Act 2019, and where applicable other data protection laws, you have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information, subject to lawful retention obligations
- Object to or request restriction of certain processing
- Lodge a complaint with the Personal Data Protection Office of Uganda or another competent authority
Security
We apply reasonable technical and organisational measures to protect the website and any information we hold. As noted above, the demo request form does not transmit your data to our servers — it opens your email client — so server-side storage risk for form submissions does not apply.
Children's Privacy
This website is directed at business professionals and enterprise decision-makers. It is not intended for use by children under the age of 18.
Changes to This Policy
We may update this policy from time to time. The updated date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.
Contact
For privacy-related questions or to exercise your rights, contact Serve Digital at:
Serve Digital — 4th Floor Acacia Place, Kampala, Uganda. A company of Gold Leaf Holdings (GLH).