Who This Policy Covers
This policy applies to the Zabbu Spaces Android application, which is designed for room booking and room-display workflows on managed Android tablets.
Zabbu Spaces is intended for business use. It is not designed for children.
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Privacy Policy
Zabbu Spaces Privacy Policy
This Privacy Policy explains how Zabbu Spaces, operated by Serve Digital, collects, uses, stores, and protects information when organisations use the Zabbu Spaces Android application and related services.
Information We Collect
1. Device and technical information
- Device identifier, name, and model
- Manufacturer details
- Operating system type and version
- Application version
- Pairing and authentication tokens
2. Booking and room information
- Room assignment information
- Booking date, time, and purpose
- Host email address
- Attendee information
- Booking status and modifications
3. Verification and communication information
- One-time password requests
- Email-based booking confirmation and workflow support
4. Diagnostics and reliability information
- Crash and error diagnostics
- Basic operational logs for troubleshooting
5. Locally stored information
- Device pairing state and authentication tokens
- Pairing codes
- Room identifiers and cached room data
How We Use Information
- Pair and authenticate managed tablets
- Display rooms and schedules on room-display panels
- Manage bookings and room availability
- Send one-time passwords and support booking workflows
- Maintain system security, tenant separation, and device integrity
- Detect and fix errors and improve service reliability
How Information Is Shared
We do not sell personal information. Information may be shared with:
- Organisation administrators who manage the Zabbu Spaces deployment
- Service providers acting on our behalf to deliver the app and related services
- Legal or regulatory authorities where required by law or valid legal process
- Parties necessary to protect the security, integrity, and lawful use of the service
Data Retention
- Tablet and device information remains on the device until it is reset, unpaired, or reassigned
- Booking records are retained in accordance with the organisation's business and compliance needs
- Diagnostic information is retained in accordance with the relevant service provider's settings
Security
We apply reasonable technical and organisational measures to protect information, including secure data transmission, access controls, authentication, and tenant-scoped data separation.
No method of transmission or storage is completely secure, but we work to reduce risk and respond appropriately to security issues.
Your Choices and Rights
Requests for access, correction, or deletion of personal information typically route through organisational administrators, who manage the Zabbu Spaces deployment on behalf of their organisation.
Where applicable law grants you additional rights — such as those under the Uganda Data Protection and Privacy Act 2019 — you may also contact Serve Digital directly using the details below.
Children's Privacy
Zabbu Spaces is a business product and is not directed to children. We do not knowingly design this app for use by children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected with a revised effective date on this page. We encourage you to review this policy periodically.
Contact
For privacy questions or to exercise your rights, contact Serve Digital:
Serve Digital — 4th Floor Acacia Place, Kampala, Uganda. A company of Gold Leaf Holdings (GLH). Primary service: visit.zabbu.co